Our unique technology identifies the crucial online sources that companies should monitor in order to make accurate business decisions. These sources can be found amongst consumers, suppliers, competitors and government.
We identify the key stakeholders, analyse their influence groups and then help our customers understand the positioning they should adopt for marketing, public relations, investor relations, customer service and corporate social responsibility. Market Sentinel helps marketing, communications and customer service professionals achieve measurable ROI outcomes, leading to increased authority, search engine rankings and sales.
We offer our customers a range of benchmarking services which they can use to compare their own authority and approval with that of their major competitors, including Stakeholder analysis and Net Promoters Index.
Our Live Buzz service allows you to listen to live conversations that are taking place all over the web about your company. You can receive live notifications of any consumer commentary on the key issues, 24 hours a day, 7 days a week, together with regular reports to highlight the key themes.